[E4001] Design and Management of Production/Service Systems

Riccio is an amusing professor. His resume is impressive, and his lectures are peppered with pretty funny comments about his experiences. While his class is unstructured, and it may seem as though lectures are aimless, I didn't find it difficult to attend class at least semi-regularly. He generally keeps things pretty interesting, and if you pay attention, you may even pick up some points that are pretty useful. The structure of the class is centered around case studies (yes no midterm or final) of which half are done in groups that you can pick. The case studies are meant to apply what you pick up during his 2 1/2 hour lectures, although they are standard Harvard business school cases (read: find the solutions online). The grading is pretty generous, though it's based on the TA's grading of your cases. All in all a good elective to take if you're an IEOR major, and a friendly and english speaking (!) professor to boot.